Privacy Policy

1. Information We Collect

When you submit a booking request or inquiry through our website, we collect the following information:

• Your name, email address, and phone number
• Your event date and delivery address
• The items you have selected and any special requests you provide

2. How We Use Your Information

We use the information you provide to:

• Process and fulfill your bounce house rental booking
• Send you transactional emails about your booking status
• Send you SMS text message reminders about your upcoming rental event, if you have opted in
• Communicate with you about your order

3. SMS Text Messaging

By checking the SMS consent box at checkout, you agree to receive text message reminders from Bounce House City regarding your booking. Message frequency varies based on your booking activity. Message and data rates may apply.

To opt out of text messages at any time, reply STOP to any message you receive from us. To get help, reply HELP or contact us at the email address below.

We do not sell or share your phone number with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal information. We may share your information with service providers who help us operate our business (such as payment processors and SMS providers), subject to confidentiality obligations. We will disclose your information if required by law.

5. Data Retention

We retain your booking information for as long as necessary to fulfill your rental and for our internal business records. You may contact us to request deletion of your data.

6. Contact Us

If you have questions about this Privacy Policy or wish to opt out of communications, please contact us at info@bhcevents.com.